Healthcare
Transform Healthcare with ShiningBot
ShiningBot helps healthcare businesses such as hospitals, clinics, and personal care centres convert their guest WiFi into a smart patient and visitor behaviour analysis and profiling system.
Understanding patient and visitor patterns
By using WiFi logins and presence data, ShiningBot can show how patients and visitors move through different areas, how long they stay in waiting zones, and when peak times occur. This helps management optimize staffing, reduce bottlenecks, and improve overall patient flow and experience.
Behaviour profiling and engagement
As patients and visitors connect to WiFi, ShiningBot builds privacy-conscious profiles that capture visit frequency, dwell time, and responses to shared information or services. Healthcare providers can use these insights to better understand who is using their facilities, tailor communication, and design services that match real behaviour patterns.
Productive use of waiting time
ShiningBot enables healthcare businesses to use waiting time more productively by delivering relevant content, education, and service information over the WiFi. This improves perceived waiting time, increases awareness of available services, and supports better patient engagement and satisfaction.
Data-driven decisions and service improvement
With dashboards and reports from ShiningBot, management gains a clear view of usage trends, engagement levels, and high-traffic zones inside the facility. These insights support data-driven decisions on layout, communication, and service offerings, helping healthcare businesses improve efficiency, patient experience, and retention.
ShiningBot is designed to help you deliver exceptional service consistently, drive operational efficiency, and increase revenue through smarter engagement. Whether you a hospital, clinic or personal care centre, ShiningBot scales with your needs, supporting your mission to delight every guest.
Don't just meet expectations—surpass them. Contact us today to schedule your personalized demo and discover the transformative power of ShiningBot for your hospitality business.
Case Study
-New Woodlands Hotel
-Grand Continent Hotels
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