Personal Care

Boot your Spa, Saloon & Gym revenue with ShiningBot

ShiningBot helps personal care businesses such as salons, spas, and gyms convert their guest WiFi into a smart consumer behaviour analysis and profiling system that supports better customer experience and higher revenue.

Visit patterns and peak-hour insights

By using WiFi logins and presence data, ShiningBot reveals when customers visit most often, how long they stay, and which zones (reception, service areas, lounge, workout zones) are most active. Owners can use these insights to plan staffing, schedule promotions during off-peak hours, and optimize space utilization.

Behavioural profiling and loyalty focus

As customers connect to WiFi, ShiningBot builds privacy-conscious profiles that capture visit frequency, recency, and dwell time, helping identify loyal, occasional, and high-value customers. This enables more targeted loyalty programs, tailored offers (e.g., spa packages, personal training, grooming combos), and personalized follow-ups.

Targeted marketing and upselling

Through the captive portal and WiFi touchpoints, ShiningBot can present relevant offers such as membership upgrades, add-on services, product recommendations, or referral incentives. This turns every WiFi session into an opportunity to upsell, cross-sell, and increase repeat visits without disrupting the customer experience.

Data-driven service planning

ShiningBot's dashboards and reports give a clear view of customer flow, engagement with campaigns, and trends over time. With this data, salon, spa, and gym owners can refine their service mix, schedule events or classes more effectively, and continuously improve customer satisfaction and retention.

ShiningBot is designed to help you deliver exceptional service consistently, drive operational efficiency, and increase revenue through smarter engagement. Whether you a saloon, spa or gym, ShiningBot scales with your needs, supporting your mission to delight every guest.

Don't just meet expectations—surpass them. Contact us today to schedule your personalized demo and discover the transformative power of ShiningBot for your hospitality business.